Intake & Calls
What intake QA scoring actually measures
Every firm knows intake matters, and almost none of them measure it. Here is what a real intake score looks like, the six things…
Sean McNamara built Scout Recon and leads the work behind it. He has spent more than a decade building websites and marketing systems for law firms, and created Recon to measure marketing the honest way: from the first touch through the intake call to the signed matter, reported in rates rather than inflated dollars. Scout Recon is a Scout Media product. Sean and Joy McNamara, who lead Scout, are Navy veterans, and Scout is veteran owned.
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Posts by Sean McNamara
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